All orders are sent with a tracking number within a maximum of 3 business days from the date the order is placed. In most cases the order is shipped the following business day. If you have selected UPS as your shipping method it will be shipped in that manner. If you selected the flat $15.00 fee it will be shipped by our choice of either UPS or Canada post.
RETURNS AND EXCHANGES
Regular stock products purchased from our website, are able to be returned or exchanged with proof of purchase (receipt) within thirty days. This excludes ANY custom orders or custom framing. All return shipping charges will be at the customer's own expense. If you've received a damaged frame, please notify us within 3 days of receiving the product and we will work with you to replace the product asap.